Description
Implementation of this method is not required; however, you must indicate in the MPS Portal that it will not be used. If implemented, the method will be executed by the MPS Portal when a user ignores a system event.
Syntax
public string SystemEventIgnore(int eventID, int enterpriseID, string enterpriseName, int warningID, string warningName, string warningData, int criticalID, int userID, string userName, string userEmail, string comments)
Parameters
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eventID: a unique identifier that identifies this specific event opened in the MPS Portal;
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enterpriseID: a unique numeric identifier representing the company;
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enterpriseName: company name;
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warningID: a unique numeric identifier indicating the type of alert this event represents;
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warningName: name (in Portuguese) of the problem type. Example: No Paper, Cover Open, etc.;
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warningData: additional information reported by the printer regarding the event;
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criticalID: indicates the criticality level of this event (according to rules defined by the provider). These are: 1 (critical), 2 (moderate), and 3 (minor);
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userID: unique numeric identifier representing the user who called this function via the MPS interface;
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userName: name of the user who made the call (blank if the call was made by the system);
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userEmail: email address of the user who made the call (blank if the call was made by the system);
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comments: comment the user made regarding this action.
Sending a response to the MPS
Click here to learn how to send a response to the MPS Portal by referring to the item titled Sending a response to the MPS Portal.