Breadcrumbs

PrinterEventClose

Description

Implementation of this method is not required; however, you must indicate on the MPS Portal that it will not be used. If implemented, this method will be executed by the MPS Portal whenever a printer event is closed in the system.

Syntax 

public string PrinterEventClose(int eventID, int enterpriseID, string enterpriseName, int warningID, string warningName, string warningData, int criticalID, string printerName, string printerModel, string printerManufacturer, string printerSerial, string printerAddress, string printerLocation, string printerSite, string printerDepartment)

Parameters

  • eventID: a unique identifier that identifies this specific event opened in the MPS Portal;

  • enterpriseID: a unique numeric identifier representing the company;

  • enterpriseName: company name;

  • warningID: a unique numeric identifier indicating the type of alert this event represents;

  • warningName: name (in Portuguese) of the problem type. Example: Out of Paper, Cover Open, etc.;

  • warningData: additional information added by the printer regarding the event;

  • criticalID: indicates the criticality level of this event (according to rules defined by the provider). These are: 1 (critical), 2 (moderate), and 3 (minor);

  • printerName: name of the printer where the event occurred;

  • printerModel: model name of the printer where the event occurred;

  • printerManufacturer: name of the manufacturer of the printer where the event occurred;

  • printerSerial: serial number of the printer where the event occurred;

  • printerAddress: IP address of the printer where the event occurred;

  • printerLocation: physical location of the printer within the company;

  • printerSite: name of the printer’s site;

  • printerDepartment: name of the printer’s department.

Sending a response to the MPS

Click here to learn how to send a response to the MPS Portal by referring to the item titled Sending a response to the MPS Portal.