How do I force a new sync?

If you don't want to wait for the next automatic attempt, you can:

1. Access the enterprise app in MS Entra ID.

2. Go to the Provisioning section.

3. Select the Restart provisioning option.

This action will cause Entra ID to try again to communicate with the ndd.id.scim API and resend users for synchronization with the NDD Print Portal 360.