Process Prerequisite
Opening the Troubleshooting Tool
To validate communication with the NDD Print Host > tab NDD Print Host
Inform the necessary data:
Connection: Protocol used for communication between the modules in the environment;
Server address: The network address of the server where NDD Print Host is installed. If it is on the same machine, use IP 127.0.0.1;
Port: Communication port used by each protocol. It will automatically be filled with the default value when selecting the type of connection, but can be changed if necessary;
Authentication type: It allows to select the authentication type used in the environment, to validate the user data access;
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User and password: It must be completed in the format "domain\logon";
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PIN;
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PIN + Secure PIN;
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Physical identifier;
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Physical identifier + Secure PIN;
Authenticate: It performs the communication test and authentication with the data configured in the NDD Print Host, then displaying the profile information of the authenticated user;
Copy server return: It copies the data returned by the server in JSON format to the clipboard, so they can be scanned if necessary.