Failure
When you click Find Replenishment in a Supply Running Low alert, the system cannot find a replenishment for certain supplies.
Cause
This failure may occur for one of the following reasons:
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The printer is not linked to the correct site or stock.
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The stock associated with the printer does not have the necessary supply.
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The supply is reserved for another printer of the same model.
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The stock is awaiting the receipt of supplies that have already been ordered but not yet delivered.
Solution
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Identify the site and stock associated with the printer by accessing its properties.
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Confirm that the printer is linked to the correct site and stock.
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Verify that the stock has the necessary supplies.
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If the supplies are not available, check whether there are any replenishment demands in progress or materials awaiting receipt.
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Verify whether the supplies are reserved for another printer.
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If there are supplies in transit, place an advance reservation so they can be used as soon as they are received.
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Review the supply management settings and confirm that all printers are correctly associated with their respective sites and stock locations.
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Ensure that stock locations are stocked with the necessary supplies.
Additional Information
The supply location process follows this structure:
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Each printer belongs to a site.
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Each site has an associated stock.
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When locating a replenishment, the system queries only the stock linked to the printer’s site.
If the association between the printer, site, and stock is incorrect, or if the stock does not have the supply available, the replenishment will not be located.