EventIgnore

• Web Service URL: https://[SERVER_ADDRESS]/EventsWS/EventsData.asmx

  • [ GLOBAL ]  [ GLOBAL2 ]  [ USA ] [ EURO ]

• MPS Version: From 5.3.0

Description

This method marks the reported event as Ignored, meaning that this problem may never be resolved, such as a specific printer problem. When you ignore an event, it is removed from the pending list.

Syntax

public string EventIgnore(string dealerName, string dealerUserEmail, string dealerUserPassword, int eventID, string comments)

Parameters

• dealerName: Name of the provider;

• dealerUserEmail: Email address of the provider user;

• dealerUserPassword: Encrypted user password;

• eventID: Event identifier;

• comments: Comment to be entered for the event.

Return

Click here to learn more about the return format.

Possible errors returned

Click here to check the possible errors that may be returned and learn about their reasons.

Restrictions

• To execute this method, the user must be assigned to monitor the company to which the event belongs, have full permission in the Event Area, permission for System Events (if the event in question is of the system type), or permission for Basic Printer Events and Advanced Printer Events (if the event in question is of the printer type).