Breadcrumbs

Failed to self-register the card on the printer panel

Fail

Failed “Unknown error.@@InvalidCardValue” when trying to self-register the badge on the printer panel.

Erro no painel.jpg

Cause

Customer uses Elatec Readers, requiring a specific configuration to work on HP equipment.

Solution

Configure the reader as follows:

image-20220517-124625.png
image-20220517-124643.png

For more information, see the manufacturer's documentation here.