Scan to me

This feature allows users to send scans to their own e-mail address.

To use it, log in to the NDD Print Client Ricoh Android and access the feature via the Scan to me button.

The recipient's e-mail addresses will be filled in with the e-mail address registered with NDD Print Portal 360.

In cases where the user is not allowed to send emails to their own address, a default email must be set for all users.

Important Note Regarding Default Sender

Ricoh Android has a limitation related to the email scanning feature (“Email to Me”): the equipment provides only a single email field in the user interface, with no distinction between sender and recipient.

Therefore:

  • When the Default Sender is enabled in the NDD Print Host, the email address configured as the sender will replace the authenticated user’s email address.

  • Consequently, the scan will be sent to the email address configured as the Default Sender.

  • When this feature is disabled, the email address of the user authenticated on the portal 360 will be used.

This behavior is a manufacturer limitation and differs from other equipment that has separate fields for sender and recipient.

Important:

In mixed environments (with different manufacturers/models), we recommend carefully evaluating the use of the Default Sender, as its behavior may vary depending on the equipment.