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FAQ about SSO (Single Sign-On)

FAQ – Configuring and Using SSO on Portal 360

  1. Can I use SSO on machines outside the company domain?No. The server and workstation must be on the same corporate domain.

  2. What should I do if the authentication pop-up does not appear again?Close the browser completely and reopen it. If the problem persists, clear the cache.

  3. Is it possible to use SSO with HTTPS?Yes, as long as the certificate is valid and trusted and both the Portal and the API use the same protocol.

  4. Are Active Directory permissions imported into NDD Print Portal 360?No. Portal 360 assigns minimum permissions to users created via SSO.

  5. How can I confirm that the authentication keys are correct?Check the API and Portal web.config to see if SSOTokenIssuer, SSOTokenAudienceID, and SSOTokenSecret have identical values.

  6. web.config files Please note that there are two web.config files that must be manipulated: one related to NDD Print Portal 360 and the other related to SSO-API.